🔗 Share this article

Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.

The second-hand shopping app has revised its sizing categories for women's and children's garments failing to inform every member regarding the update.

Online Platforms Reaction

Many shoppers and sellers are posting online stating that platform listings now display an altered size classification versus the original listing due to the recalibration.

Vinted explained the revised method more closely matches other platforms.

The platform has recommended to check their listings and manually change the size if necessary, causing user dissatisfaction.

Sizing System Updates

Earlier, the sizes had both one number and one letter, like S/8 or M/10.

The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.

In some cases, the sizing has been recategorised - for example a size L used to be a 12 but currently displays as UK 16-18.

User Accounts

Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

Another user, based in Glasgow, said garments she listed with size 14 tags were appearing on the platform as size 20–22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.

Manual Updates

Another shopper, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".

"This situation is especially annoying, as I'm chronically ill and platform income has been essential for me since losing part of my income," she explained.

Marketplace Information

The service features exceeding 100 million members, including 18 million in the UK.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This represents another occasion that an unexpected update to the app has proved unpopular: previously, the platform withdrew an update to its shipping options due to shopper criticism.